Your morning brief is ready · 21 Jun 2026
Overall momentum is steady — subscription receipts and ARR are tracking well. Booked profit at 78.4% is below plan, dragged by three items: the D-Manufacturing ERP overrun (forecast −RM0.12M, now loss-making), the B-State cloud rollout slipping, and international delivery staying soft (below 65% for a third straight month.)
Agenda: Q2 direction and H2 resource allocation. Attending: Chair, division GMs, CFO, strategy lead.
Client CFO & CIO team visiting to discuss a deeper Cosmic platform partnership and renewal.
Project cost overrun deep-dive with delivery and finance, agree a recovery plan.
Regional enterprise SaaS grew 22% YoY in Q1. Mid-to-large cloud-ERP penetration is only 18%, leaving a long replacement runway.
Focus on manufacturing, retail and property; accelerate on-prem → cloud migration.
Q2 is enterprise IT budget season — push migration proposals before end of May.
A competitor announced an AI-native ERP and signed 12 large accounts; their Q1 cloud revenue rose 38% YoY.
Fast-track our Cosmic AI-agent release; start an account-protection plan for 8 key clients.
3 of 8 overlap clients have contracts expiring in Q3 — up to RM2.4M at risk if we're slow.
Cloud-readiness, AI capability and ecosystem openness were the key scoring axes this year.
Use the recognition to push brand campaigns and migrate large accounts to Cosmic.
Overall NPS is 78 (+3); large-enterprise clients are happiest. Mid-market flags long rollouts and slow customisation.
+5% mid-market renewal ≈ +RM3.2M/yr; lifting NPS past 80 can trigger word-of-mouth.
Understand the client's new energy project requirements and explore partnership options.
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